Director, Master Data & Governance

Summary

This role will be responsible for leading the development of master data policies, ensuring the collection and protection of master data standards, and optimizing the master data architecture to support Chobani's business processes. The ideal candidate will be a subject matter expert with a deep understanding of the master data domain and have an interest in exploring AI applications in this area. They will ensure high-quality master data and advance its use, which is critical to SAP and, to some extent, Microsoft AX, acting as a strategic partner to stakeholders. The role will address challenges in master data management and governance, establish a governance model with appropriate business accountabilities, and streamline master data processes. This position is crucial in translating business requirements into solutions that improve master data management, data quality monitoring, and governance. The centralization of our Master Data Management and Governance is a change from the current structure, making change management an important success factor. 

Responsibilities

• Lead and implement a team of master data stewards overseeing daily data maintenance to uphold and continuously improve data quality and processes.  
• Build a master data community of practice to share and embed best practices and knowledge, as well as ensure easy and intact system upgrades.  
• Develop and implement a multiyear MDM strategy.  Develop a clear multi-year roadmap for master data management, including key performance indicators to measure data quality, process effectiveness, and organizational performance across different business functions.  
• Lead master data governance initiatives. Set up and maintain global master data governance frameworks to ensure consistency, accuracy, completeness, and conformity of master data across Chobani. Work closely with business leaders and data stewards to drive adoption of governance policies and best practices. Function as the interface with IT, Internal Control, Operations, Commercial Finance and ERP for the digital roadmap of SAP master data management optimizing integration tools to improve data entry and maintenance.  
• Performance management & continuous improvement. Drive continuous improvements in data management processes, systems, and technologies. Measure and report on MDM performance, ensuring that the MDM strategy delivers tangible results in terms of data quality, operational efficiency, and user adoption. Provide reports on key performance indicators like Right First Time (RFT) and lead time adherence and drive necessary improvements.  
• Stakeholder engagement & change management. Develop and execute communication strategies to ensure MDM is clearly understood and embraced across the organization. Collaborate with stakeholders to develop data governance policies and frameworks and maintain data governance structures.  
• Training & enablement. Develop and coordinate training programs to onboard new users and upskill existing teams on MDM practices, tools, and processes.  
• Collaboration with business process owners. Work closely with business process owners and functional teams to ensure MDM processes are aligned with business operations and that data supports decision-making at all levels.  

Requirements

• Bachelor’s degree in computer science, Information Systems, Finance, Data Management, or a related field  
• 10 years’ experience in Data Management & governance  
• Knowledge of data management & governance: Experience in data governance, data integration, and best practices for managing master data across enterprise systems, in particular SAP S/4 HANA. Experience with SAP Master Data Governance (MDG) is a plus.  
• Understands the vendor data domain and considered a SME in that area.  
• Experienced and capable of envisioning, modeling, and optimizing complex, yet efficient business processes, data, and workflows.  
• Demonstrated leadership skills, with proven management experience within a matrix organization to influence & drive adoption of standards, harmonize the standards in case of regional differences  
• Managing Vision and Purpose is critical in ensuring an appropriate and effective communication to key stakeholders  
• Ability to travel